delivery & returns

SHIPPING

We provide a range of standard and express delivery options depending on your location. You'll be asked to select a delivery method and timeframe during checkout.

Standard shipping | FREE for all UK orders.

International shipping is calculated at checkout.

RETURNS

Returns can be made within 14 days of purchase. Products must be unopened and unused. Please contact hello@jacquelineorganic.com to initiate a return. 

DAMAGES

In the rare occasion your order arrives damaged, please contact us immediately with your order number, a photo and a description of the damaged product. 

DISCLAIMER

We are not responsible for loss parcels or delivery errors once your order has been shipped. Please ensure your delivery address is correct and up-to-date before placing your order.