Delivery + Returns


Your order is processed 1-2 days after the order has been placed. Please allow 3-5 business days to receive your order once it has been shipped. You will receive an email confirmation from us once your order has been shipped.


Due to the nature of the product we cannot accept returns or exchanges. We want you to enjoy your Jacqueline Organic products, your happiness and satisfaction is important to us. Please email with your feedback and we will try our best to make you happy. 


In the rare occasion your order arrives damaged, please contact us immediately with your order number, a photo and a description of the damaged product. 


We are not responsible for loss parcels or delivery errors once your order has been shipped. Please ensure your delivery address is correct and up-to-date before placing your order.

UK flat rate shipping £2. Free UK shipping over £20.

We are currently unavailable to ship to the EU.